We accept returns or exchanges on full-price items within 14 days of delivery/pickup, as long as items are unworn, unwashed, unaltered, and have original tags.
Sale items discounted by 40% or less are eligible for exchange or store credit only. Items discounted by 50% or more are considered final sale and are not eligible for return, exchange, or store credit.
Returns on discounted items are subject to a $10 restocking fee, deducted from your store credit.
Some items are non-returnable, including intimate apparel, socks, jewelry, eyewear, personal care items, and gift cards.
For full return instructions, please visit our Return Policy or email shop@carriagetradeshop.com.