SHIPPING & DELIVERY
Receive free standard shipping within Canada on orders of $300 or higher, excluding taxes.
SHIPPING WITHIN CANADA AND US
The shipping rates and terms for orders shipped within Canada and to the USA are as calculated by Canada Post and are determined, based on your order at checkout..
Orders must be received by 12pm EST Monday-Friday to be processed the same day. Orders placed after the shipping cut off time, will ship out the following business day. Delivery is only available during business hours, Monday-Friday, excluding statutory holidays. Please note that shipping windows are approximated and we are unable to guarantee order delivery dates. Please expect extra time for deliveries to remote markets, as well as during peak holiday times and sale periods.
Carriage Trade is not responsible for packages that have been lost or stolen for which there has been no tracking on the order.
Before your order has been prepared for shipment, our Customer Service team can help you cancel an item or, where possible, change the size of an item within your order. If you need to cancel or make any changes to your order, please contact us at firstname.lastname@example.org during business hours for immediate assistance. Once an order has been prepared for shipment, it is not possible to edit billing or shipping details, combine orders or add additional products to an existing order.